Solutions
CRM (Customer Relationship Management) Software
Strengthens business
ties with customers and partners; allows
to store and share information about customers, partners and all the issues
(inquiries, orders, support) that concern them. It also enables management team to easily
discover market trends and run loyalty programs based on customer behavior and
investment potential analysis. Moreover it is a great tool to measure your
employees' performance and identify bottlenecks within your organization's
structure and business processes.
ERP (Enterprise Resource Planning) Software
Mainly for companies running production based
business; creates flexibility in responding to demand/supply changes, allowing to reach the maximum
efficiency using available resources. It's basic functions are to
plan, monitor and optimize material flow and production.
Thanks to in-depth analysis of each of the supply, production and delivery steps
ERP can introduce a strict quality control system, reduce costs of delays,
write-offs and inefficient planning.
Transport/warehouse management system (WMS)
Enables transport companies
to precisely control all the parcels in
real-time, optimize their routes and communicate delivery status to
customers as well as to optimize stocking space. Enables companies to control transport/stocking costs.
CMS (Content Management System)
Designed to easily manage text and
multimedia content for company's Internet and intranet websites, marketing
materials such as product catalogues and brochures. Allows non technical
people to efficiently create and edit multimedia content, schedule publish and
retire dates, define custom workflows.
Document Management System
For
organizations struggling with formal, bureaucratic processes. Allows to easily keep track of all your company's
documents, their different versions and people who changed them. If an
organization's business processes are document driven i.e. each step ends with
creation/acceptance of a certain document, DMS is the right way to optimize
its work. This is achieved by identifying units that produce erroneous
documents, delay the acceptance process of certain documents or do not comply
with internal standards. It is specifically useful to control quality assurance
standards processes like ISO-9001.
Collaboration System
For companies whose
business depends heavily on sharing information such as documents, ideas,
projects. Enables people to: easily share business information and communicate
where ever they are; manage documents, spreadsheets, email exchange, real-time and
offline communication, project and customer issue status notifications.